Returns & Exchanges

At Carrolls Irish Gifts, we want you to be completely satisfied with your purchase. If you are not entirely happy, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags and labels are attached and the items are in unused condition.

• 3.
  Ship the Parcel

  Attach the provided return shipping label to your package and drop it off at your nearest authorized postal service or courier point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.